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Retail
Corporate Teleworking IP-Centrex IP-PBX Telephony Services
Financial Transactions
Major High Street RetailMajor high street retail markets can be a significant challenge for managed network providers. How to deliver a competitively priced selection of services to a large number of end points in a cost-effective manner is often the problem. A typical major retail project consists of a large number of sites, requiring secure network connectivity for retail applications, VoIP or converged services that need little or no technical expertise on site. In this environment, the Virtual Access Zero Touch provisioning methodology offers service providers substantial business benefits. The Zero Touch centralised provisioning process means that CPE appliances, IP handsets and LAN switches can all be cost-effectively installed by our nationwide team of technical couriers. This removes the need for costly, trained technical staff to be involved in the process. Alternately, the appliance and additional equipment such as cables and VoIP telephones can all be shipped as a single package with a set of site-specific instructions. The customer simply plugs in the cables, and the system centrally configures the service. To further tailor the service for retail markets, we offer a range of important optional features such as:
Corporate TeleworkingBenefitsTeleworkingCorporations, enterprises and public sector departments are demanding solutions for home-based working employees. Apart from fulfilling legislative requirements, these facilities offer the business benefits of distributed working as well as accommodating the work/life balance needs of their employees. The Virtual Access teleworking solution is based upon the TW4000 series Service Managed Gateway (SMG) appliance. The TW4000 addresses a number of key security issues with home-based access to corporate resources as well as providing an effective solution for voice and data integration:
Security Companies need to provide simple, secure access to their networks for home-based employees without compromising network security. The TW4000 SMG addresses two aspects of security: data privacy and strong authentication. Before the IPSec VPN tunnel can open to the company network, two authentication tests must be passed.
Family Internet Access Family Internet access creates many security issues for a teleworking solution. The TW4000 SMG includes LAN segmentation, which provides separate, secure family access over the same broadband connection as the corporate PC through the dedicated ‘family’ port on the SMG. Voice and Data Integration Finally, Clearway™ VoIP QoS management enables high quality VoIP on standard ADSL circuits in conjunction with concurrent data access. Integrating voice with data access over a single broadband connection provides a significant business benefit because it reduces the hidden potential costs of mobile telephony by integrating IP telephony systems and high quality VoIP. IP-CentrexDelivering IP-Centrex services requires a complex, end-to-end solution, from the IP softswitch to the IP VoIP telephones. Our solutions are ideally suited to deployment, management and reporting services issues at each level of an IP-Centrex solution. At the customer site, the network appliance can monitor the local LAN, and provide connectivity information on VoIP handsets, for either periodic reports or network alerts. Our network appliance, the Service Managed Gateway (SMG), sits on the interface between the broadband or MPLS network and the customer LAN. The SMG is uniquely positioned to do the following:
Our polling services can produce critical statistics instantaneously or as periodic reports on issues such as latency, jitter, and availability. Finally, the Zero Touch process simplifies the deployment of a complex IP-Centrex solution. The network appliance and additional equipment such as cables and VoIP telephones can all be shipped as a single package with a set of site-specific instructions. The customer just plugs in the cables, and the system centrally configures the service.[back to top] IP-PBX Telephony ServicesVirtual Access CPE technology is also very well suited for IP-PBX services. In these situations the VA router acts as the IP gateway to the WAN for remote handset access, distributed satellite working or IP trunking services. Where SIP-based IP-PBX configurations are used the key features offered are much the same as with IP-Centrex VoIP environments. Many IP-PBX configurations use propietary signalling however, and incorporate the rich features of the manufacturers proprietary handsets. In situations where Internet access brodband services are used with proprietary signalling, the VA router offers some further key benefits. In these situations, centralised configuration of GRE or IPSec VPN tunnelling simplifies the process of IP handset address management. At the customer site, the network appliance can monitor the local IP-PBX interface and provide connectivity information on both broadband and LAN for either periodic reports or network alerts. In summary, the Service Managed Gateway (SMG) offers:
Our polling services can produce critical statistics instantaneously or as periodic reports on issues such as latency, jitter, and availability. Finally, the Zero Touch process requires no expertise to install the customer premises equipment (CPE). The network appliance and additional equipment such as cables and VoIP telephones can all be shipped as a single package with a set of site-specific instructions. The customer just plugs in the cables and Activator configures the service.[back to top] Financial TransactionsVirtual Access' solution enables network operators to maintain financial POS service without disruption to the end- customers’ service and allows the customer to offer new services for the future. Financial
The Virtual architecture allows network operators to migrate a customer’s service to IP without affecting service. Our solution provides an equivalent functionality to that provided by the existing network. It consists of three components:
Key Benefits
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