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IP-Centrex

Delivering IP-Centrex services requires a complex, end-to-end solution, from the IP softswitch to the IP VoIP telephones. Our solutions are ideally suited to deployment, management and reporting services issues at each level of an IP-Centrex solution.

At the customer site, the network appliance can monitor the local LAN, and provide connectivity information on VoIP handsets, for either periodic reports or network alerts.

Our network appliance, the Service Managed Gateway (SMG), sits on the interface between the broadband or MPLS network and the customer LAN. The SMG is uniquely positioned to do the following:

  • Provide a view of both the LAN and the broadband service
  • Automatically enable circuit backup via ISDN or modem
  • Manage and prioritise VoIP and data over non-QoS network, using Clearway™ traffic management
  • Appropriately mark VoIP packets for QoS compatibility with network-based QoS services in conjunction with MPLS networks
  • Locally implement Call Admission Control (CAC) to block excessive outgoing VoIP calls and therefore maintain the required voice quality
  • Provide VoIP call quality measurement reports and statistics for SIP-based services

Our polling services can produce critical statistics instantaneously or as periodic reports on issues such as latency, jitter, and availability.

Finally, the Zero Touch process simplifies the deployment of a complex IP-Centrex solution. The network appliance and additional equipment such as cables and VoIP telephones can all be shipped as a single package with a set of site-specific instructions. The customer just plugs in the cables, and the system centrally configures the service.

Managed Network Access