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IP-Select

IP-Select offers service providers a fully automated self-delivery environment for Virtual Access CPE appliances, including:

  • Managed IPVPN WAN services
  • Broadband telephony services
  • Internet Access/IPSec VPN services

The Virtual Access IP-Select centralised management environment offers a portal through which service provisioning and configuration management are scheduled. The service removes the complexity and overheads of implementing and supporting your own platform for delivery of managed services.

The model is ideal for service providers who are experienced in deployment and management of complex router configurations in IP networks and who need to save costs and improve business throughput by automating their processes.

IP-Select incorporates substantial service monitoring, VoIP call quality measurement and usage reporting functions, saving substantial costs using external monitoring applications.

The service provider handles first- and second-level support. Problem escalation is provided by Virtual Access’ third level support. A selection of SLAs incorporates advance unit replacement.

How it Works

IP-Select process flow

  • Virtual Access supplies the service provider with their stock of SMG appliances.
  • The service provider ships the CPE appliance, pre-configured with a standard factory configuration, to the end-customer.
  • Once connected to the network, the SMG appliance authenticates using a default provisioning user name and password from the factory configuration.
  • The SMG appliance connects to the centalised provisioning server and downloads the run-time configuration that is pre-defined for the specific customer site.
  • The appliance re-boots and connects to the network, identifying itself to the centralised service Monitor utility.

View the IP-Select process diagram.