Home » News & Events » Latest News » Virtual Access Approved For Use With TeleWare
Virtual Access today announced that TeleWare, the leading provider of intelligent hosted and customer premises communication solutions, has approved the Virtual Access Managed CPE solutions for use with its SIP Telephony Services.
The Virtual Access patented 'Zero-Touch technology' which is at the core of its range of offerings enables a service provider to ship a CPE appliance to the end customer for self-installation whilst centrally provisioning the services to that appliance. In addition, by means of a centralised service management and monitoring capability, the system enables centralised configuration change management, diagnostics and reporting over an entire network thus minimising the costs of support in converged voice and data environments.
Nigel Ifill, Director at Virtual Access says, "A VoIP provider's implementation and ongoing support costs can represent a significant proportion of their overheads in providing a service to an end customer. Our solution helps to minimise costs by automating the deployment process of the router and IP phones and by simplifying first line support and diagnostics by means of powerful centralised support functions."
Peter Orr, Sales Director for TeleWare Plc commented, "Technology partners such as Virtual Access enable our channel and system integrators to pull the solution together using components that have approved SIP operability with the TeleWare Platform. TeleWare pursue a policy of testing with and supporting a range of third-party hardware including access routers, SIP handsets and servers to ensure customers and channel partners have choice regarding the hardware configuration used to support the TeleWare software applications and hosted services."
TeleWare are endorsing the use of the products for deployment of SIP services over partner's access networks. The Virtual Access products and services are of value to TeleWare principal resellers deploying ADSL networks for corporate teleworker and small SME applications, and SDSL or leased line networks for remote offices of up to 100 personnel. The solutions are applicable for hosted services as well as on-premise installations.
About TeleWare
TeleWare is the leading supplier of intelligent communications solutions provided as packaged and tailored Application Software. TeleWare’s applications provide local and wide area Unified Communications capabilities to businesses, improving communications contact with individuals and teams and providing full multimedia messaging services. TeleWare’s applications enhance communications and enable the support of today’s working practices such as teleworking.