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Virtual Access, the wholesale managed services provider, has today launched a Business VoIP Management system at the Convergence Summit 2005. This system, incorporating the Virtual Access Clearway™ technology, enables resellers to exploit broadband to deliver voice services and offer Quality of Service (QoS) where there is no QoS at the core.
Henry Brankin, CEO of Virtual Access, commented, ‘Poor QoS has long been a contributing factor to the poor take-up of VoIP by businesses and we have invested significant R&D resources to address this problem. Our Clearway™ technology controls converged voice and data jitter and latency both upstream and downstream, even for service providers who rely on the BT IP stream and have no QoS at the core.’
The Virtual Access Business VoIP Management system is centrally configured and managed. No support staff are involved in commissioning the technology, which allows the service provider’s staff to work directly on real customer issues.
The centralised reporting system removes the need for site visits to analyse customer problems and reduces downtime and management costs. The system provides a web portal to provide customised SLA and reporting information for each type of user, making it simpler for everyone to see how the service is working.
Brankin continued: ‘We want to provide a secure, high-margin offering for service providers to differentiate themselves within the market place. We believe that the QoS offered by the Business VoIP Management system will allow service providers to offer a value-added business broadband service and boost revenue streams.’
Virtual Access is a wholesale managed services provider. It provides solutions that enable service providers to deploy value-added security and IP telephony services with lowest operations cost, lowest start-up costs, maximum network visibility and unlimited network scalability. Virtual Access products are used by over twenty leading service providers, delivering regional and nationwide services such as teleworking, virtual private networking, security and financial transaction services.