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Table of Contents

  1. Rocom launches Panasonic workshop
  2. Tiscali Certifies VA Appliances for use on Tiscali QoDSL IPVPN Network
  3. Virtual Access wholesale managed services approved for use with the TeleWare SIP Telephony Services

 

Rocom launches Panasonic workshop

8 December 2008. Dublin, Ireland.

Telecoms distributor Rocom has launched a Panasonic workshop sweetener for its reseller partners, to build upon its role as a Panasonic distributor.

Based in Wetherby, West Yorkshire, the managed service offering for Panasonic at Dealer Workshop focuses on the support and service packages available through the distributor.

Kelly Maynard, Panasonic brand manager at Rocom, said: “We are delighted with the high attendance at the workshop and really encouraged by the positive feedback and enthusiasm we have seen from our dealers.

“The services that Rocom offers to Panasonic resellers provide a fantastic supporting infrastructure to help IP technology become more ‘understandable’ and the benefits easier for dealers to sell. We very much look forward to holding similar events in the future.”

The workshop enabled Rocom to demonstrate what it can offer resellers in terms of bundled solutions of remotely programmed routers, broadband links, voice quality and a support desk.

A key point of interest was the distributor’s Virtual Access router combined with options from Rocom’s Network Services division. The Virtual Access router was recently certified by Panasonic as fully compatible with its voice over IP (VoIP) systems.

Stephen Gerrard, marketing manager at Panasonic UK, said: “It is great to see Rocom supporting dealers who are trying to move into new technology with their managed VoIP service offering.

“We have tested the Virtual Access router with our telephone systems and are confident that resellers can use it to ease their path into IP telephony. The managed service provided by Rocom is a great way of building confidence.”

Rocom previously announced a series of free workshops for resellers focused on vertical markets.

Announced in October, the distributor teamed with vendor partners Avaya and New Media Software to provide seminars on end-user needs in different verticals – the first two workshops covered education and the legal sector.

Written by Kayleigh Bateman

 

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Tiscali certifies VA appliances for use on Tiscali QoDSL IPVPN networks

21 March 2007. Dublin, Ireland.

Tiscali UK has certified the Virtual Access Service Managed Gateway family of managed customer premises equipment (CPE) appliances for use on the Tiscali QoDSL IPVPN networks.
Virtual Access is now one of only two CPE providers approved by Tiscali for use by reseller channels on the Tiscali QoDSL IPVPN networks.
Virtual Access CPE appliances are a cost-effective alternative to other CPE products and offer Tiscali channel partners a substantial range of business benefits, including:

  • A family of CPE appliances for corporate teleworker, small SME, retail, and medium-sized SME projects
  • IP-Touch, a fully outsourced managed service model that offers the Tiscali business broadband reseller a hands-off approach to deploying and managing CPE.; and
  • IP-Select, a self delivery service model that minimises the costs associated with deploying, managing, and monitoring CPE-based services for those Tiscali channels that need to be directly involved in the service delivery process.

Nigel Ifill, Director of Sales for Virtual Access, says: 'This certification opens up the availability of a substantial range of new Managed CPE product and services to Tiscali UK's large community of business broadband resellers.'

Many of these companies are major entities in the markets of corporate network management, consultancy and integration services offering IPVPN (MPLS) based broadband services to their corporate and enterprise customers.

With Virtual Access' central management servers installed within the core of Tiscali's IPVPN networks, the major business benefits Virtual Access can now provide to these companies are: speed of service deployment and the reduction of costs involved with installation, provisioning and management of large CPE based private networks.'
Henry Brankin, CEO of Virtual Access, sees good growth in Virtual Access business-class services as a result of the Tiscali certification.
'Tiscali's certification of our CPE and related services endorses the value of the Virtual Access offerings to the business community. We are delighted to be partnering with Tiscali in the delivery of their QoDSL and MPLS services and we are confident that we will see a tremendous growth of these business-class services in the near future,' says Mr. Brankin.

Lance Spencer, Product Development Director, Tiscali Business Services says: 'Tiscali has unparalleled experience in delivering QoDSL MPLS IPVPNs and we are delighted to be able to add Virtual Access CPE to the approved portfolio not only from a technical perspective, but also from the additional business benefits they offer to the overall solution'.

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Virtual Access wholesale managed services approved for use with the TeleWare SIP Telephony Services

6 Feb 2007. Dublin, Ireland

Virtual Access today announced that TeleWare, the leading provider of intelligent hosted and customer premises communication solutions, has approved the Virtual Access Managed CPE solutions for use with its SIP Telephony Services.
The Virtual Access patented 'Zero-Touch technology' which is at the core of its range of offerings enables a service provider to ship a CPE appliance to the end customer for self-installation whilst centrally provisioning the services to that appliance. In addition, by means of a centralised service management and monitoring capability, the system enables centralised configuration change management, diagnostics and reporting over an entire network thus minimising the costs of support in converged voice and data environments.


Nigel Ifill, Director at Virtual Access says, "A VoIP provider's implementation and ongoing support costs can represent a significant proportion of their overheads in providing a service to an end customer. Our solution helps to minimise costs by automating the deployment process of the router and IP phones and by simplifying first line support and diagnostics by means of powerful centralised support functions."


Peter Orr, Sales Director for TeleWare Plc commented, "Technology partners such as Virtual Access enable our channel and system integrators to pull the solution together using components that have approved SIP operability with the TeleWare Platform. TeleWare pursue a policy of testing with and supporting a range of third-party hardware including access routers, SIP handsets and servers to ensure customers and channel partners have choice regarding the hardware configuration used to support the TeleWare software applications and hosted services."


TeleWare are endorsing the use of the products for deployment of SIP services over partner's access networks. The Virtual Access products and services are of value to TeleWare principal resellers deploying ADSL networks for corporate teleworker and small SME applications, and SDSL or leased line networks for remote offices of up to 100 personnel. The solutions are applicable for hosted services as well as on-premise installations.

About TeleWare
TeleWare is the leading supplier of intelligent communications solutions provided as packaged and tailored Application Software. TeleWare’s applications provide local and wide area Unified Communications capabilities to businesses, improving communications contact with individuals and teams and providing full multimedia messaging services. TeleWare’s applications enhance communications and enable the support of today’s working practices such as teleworking.

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