Welcome to The Service Managed Gateway online help for software version 9.08.

Getting started

Click here for information on the contents of your SMG package, including serial numbers.

Click here for installation troubleshooting, including LED activity and cable references.

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The main Service Managed Gateway online help documentation is divided into three sections.

• The first section, Installing your gateway deals in detail with the installation procedure of your specific Service Managed Gateway model.


• Operating your Service Managed Gateway is the second section of your gateway documentation. These pages provide general and basic configuration and troubleshooting information that will help you to operate your gateway.

The gateway's web server interface has four main sections: Fast Start, Advanced, Status, and Help. The links on the left-hand side of this second section correspond to the different pages in the configuration wizard of the embedded web. The Advanced and Status pages may contain features that are not included in your gateway.




• The third section of the Documentation is the Full Reference Documentation, which explains all the forms and options involved in the Expert View. The Expert View is accessed through the Advanced menu and gives you complete access to the full configuration of your Service Managed Gateway.

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How-to Guides provide detailed information about how to install, configure, and manage service features on the GW series models.

Warranty and Approvals and Software License Information provides information on warranty, approvals and software license information.

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Use the quick links below to browse to the section you need.

Service Managed Gateway Package Contents

Installation Troubleshooting

Installing your Service Managed Gateway

Operating your Service Managed Gateway

Expert Web Full Reference Documentation

How-to Guides

Warranty and Approvals

Software License Information

Software Version 9.08